The system configuration contains all the settings for the NoviSurvey web application. Only users with system administrator privileges can access the system configuration page. User of NoviSurvey On Demand do not have access to this page.
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Application language Sets the default language for the application. The default language controls the messages shown in the screens. The default language is not related to the languages for the surveys, which are managed independently for each survey (see Set up survey - Main and Messages). |
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Proxy settings Novi Survey requires connectivity to web services hosted at novisystems.com for system activation. Therefore, the server hosting the Novi Survey web application must be able to make web services calls to novisystems.com. These calls are performed using the standard web protocols SOAP and HTTPS. If the local network in which Novi Survey is installed implements a proxy server to manage connectivity to outside sites such as novisystems.com, then the proxy settings fields should be set. The proxy settings can be tested through the �test� button provided in the screen. The test verifies that a HTTP call can be made to novisystems.com. If the local network does not implement a proxy server, then option "Use proxy server" should not be selected.
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Activation A valid license is required to use Novi Survey and the system needs to be activated before it can be used. To activate the system, enter you NoviSystems.com login and password and press button To deactivate Novi Survey, use the deactivate button. Deactivation release the license to the software, which can then be used to activate another install. After the software is deactivated, none of the pages other than the configuration page will be accessible. The system will no longer collect responses. |
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Domain name The domain name to use to generate survey deployment URLs. The domain name will form the beginning for all URLs to access design pages and to take surveys. The domain name can include a port in the case when NoviSurvey is deployed on a port other than the standard web port. By default, the domain name is populated from the URL used to access the system configuration page. |
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Enable to run NoviSurvey is secure (https) mode. In secure mode, all communication between the browsers for the users and the server is encrypted. As a prerequisite to setting the system in secure mode, a SSL certificate must be procured and installed on the web server for NoviSurvey. Companies such as Verisign or Thawte and most hosting companies can provide a SSL certificate for a fee. For an up to date list of provider of SSL certificates enter search terms SSL certificate in a search engine. See also Hypertext Transfer Protocol over Secure Socket Layer |
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High load mode Enables the software to work in high concurrency, high data volume environment. This option should be enabled only for install expected to collect more than 100,000 responses per day or more than 5,000 responses per hour. Prior to enabling this option, it is advised that you consult with Novi Systems to setup an optimal hardware and software environment for Novi Survey. When the high load mode is turned on, changes to the survey will not be reflected immediately to participant, but only after the survey is previewed. This option is available for customer with the enterprise option. When this option is selected, the neutral branding mode will also apply. In neutral branding mode, the authoring section of the systems will not be branded to Novi Systems or Novi Survey. |
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NoviSurvey supports integrating to a windows domain for authentication purposes (i.e., to verify the user name and password information provided upon login). The following field must be specified:
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Enable users to self-register for an account from the landing page. |
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Use email for login Specifies if the login for user should be their email address. |
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Enable 'keep me logged in' Specifies is the login information for users can be saved such that they do not have to enter their user name and password when they access the system. The information is saved in an encrypted form as a cookie on the user's computer. |
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Restrict portal to organization users Specifies if access to the portal is reserved to organization user. If the option is not set, any self-registered user has access to the portal. |
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Hide support icon in portal Specifies if the support tool is available in the portal and application error pages. |
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Require authentication to access reports Specifies if access to reports is secured though the user login and privileges. See also Reports. |
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Enable synchronization Specifies if the synchronization of surveys and responses is enabled. |
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Minimum password length Specifies the minimum password length enforced for users by the system. |
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NoviSurvey relies on email to send survey invitations and to send notifications to users. The server used to send the email must be specified as part of the configuration for the system. The following parameters are available:
To test the settings of the STMP server, see field Email for built-in system administrator account below. |
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From email address The email address to use in the 'From' field of notification emails sent to NoviSurvey users. |
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Email for built-in system administrator account The email address for the 'admin' system administrator account built-in the system. |
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The email address to use in the 'From' field of emails sent to invite respondents to answer a survey. |
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Mailbox for 'From' address (IMAP) NoviSurvey can process non-delivery request (NDRs) returned by mail servers for messages that cannot be delivered. When using list of email addresses to send invitations to take surveys, it is common that some of the addresses are no longer valid. By processing NDRs NoviSurvey can detect the bad email addresses and mark them as such. No further invitation emails will then be sent to the addresses. To process NDRs, there must be a mailbox available that corresponds to the 'From' email address for the invitations. NoviSurvey can connect the mailbox using the IMAP email protocol. The parameters required to setup the IMAP connection are:
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'Bcc' for survey invitations The email address to use to send a 'blind carbon copy' for each invitation email. |
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The opt out message to include at the bottom of email inviting respondents to respond to surveys. The opt out message must contain a link for initiating the opt out action. This links is defined in a special manner by using the special tag [OptoutLink]. When the email is sent by NoviSurvey, the place holder will be replaced by the value of field Opt out link: Example of an opt out message: This message was sent by Company XYZ (123 Lillac Ave, SomeTown ...). To opt out from future invitations to receive surveys from Company XYZ, click [OptoutLink]. When this email is sent, [OptoutLink] will be replaced by the value for field Opt out link (e.g., 'here'). Hence the opt out message in invitation emails will appear such: This message was sent by Company XYZ (123 Lillac Ave, SomeTown ...). To opt out from future invitations to receive surveys from Company XYZ, click here. --- See also How to user the rich text editor to apply formats to the opt out message. |
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Database The connection information for the database for NoviSurvey. NoviSurvey supports either SQL server or Oracle for its database. The database (SQL server) or schema (Oracle) must be precreated prior to configuring NoviSurvey. When using SQL server, the login used to connect to the database should have db_owner privileges to the database. When using Oracle, field Path to OCI client should be set to the path of a 32-bit OCI client for the correct version of Oracle. If an Oracle client is not available on the application server, the Oracle instant client should be downloaded from Oracle's OTN. Note that 64 bit OCI clients are not compatible with NoviSurvey. If using Oracle with IIS7, the application pool assigned to NoviSurvey must have option "Enable 32-Bit Applications" set to True. Parameter "Enable 32-Bit Applications" is available in the IIS7 management console under "Advanced Settings..." for application pools. The connection string to the schema for NoviSurvey should be entered in field Database connection string. Sample SQL Server connection string: Data Source=dbserver1\db1;Database=NoviSurvey;User Id=NoviSurvey;Password=NoviSurvey; Where dbserver1 is the IP address or name of the server (computer) and db1 is the name of the SQL server instance. If your SQL server instance is not named use connection string: Data Source=dbserver1;Database=NoviSurvey;User Id=NoviSurvey;Password=NoviSurvey; Sample Oracle connection string: Data Source=(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=dbserver1)(PORT=1521)))(CONNECT_DATA=(SERVER=DEDICATED)(SID=ORA1)));User Id=novisurvey;Password=novisurvey; The create the database table in the database, press button The database must be created before the configuration is saved. See also Oracle instant client |
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The name of the person to contact shown to users if they encounter an error in the system. |
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Contact email The email of the person to contact shown to users if they encounter an error in the system. |
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Logo for login and authoring pages The logo to use in the login page, all the screens of the authoring section of the system and the portal, replacing the standard Novi Survey logo). The logo will be displayed at the top right hand corner of the screen. The option is not available for all levels of licensing. The logo defined by this field may be superseded by an organization specific logo, except in the login page. |
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Administrative password The password for the built-in administrative account 'admin'. When the system is configured for the first time, the password must be changed. |
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